Bug: Cannot Import to 5e

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ClkwrkDragonfly
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Joined: Mon Dec 31, 2018 9:16 pm

Post by ClkwrkDragonfly »

No matter which file I choose or which method I use, I keep getting similar errors when trying to import. Took a screenshot and will attach. Using a Samsung Note 8 with Android 8.
ClkwrkDragonfly
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Joined: Mon Dec 31, 2018 9:16 pm

Post by ClkwrkDragonfly »

Just tested on my Lenovo Yoga Book tablet. Same error as in the screenshot from my Note 8.
Bas van Stein
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Joined: Fri May 02, 2014 2:05 pm

Post by Bas van Stein »

Very strange.
Could you try to remove the data of the app (settings->apps->complete reference->storage, clear data)

Then open the app.
Then try again to download and import the file.
ClkwrkDragonfly
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Posts: 5
Joined: Mon Dec 31, 2018 9:16 pm

Post by ClkwrkDragonfly »

Same error on both devices, even with data and cache cleared. All of this is on top of the fact that it was a fresh install. It produces similar errors with every content file I've tried.

Also the "open in app" option is failing. Before clearing the data it would sit on 0% in the progress bar before the progress bar would vanish. After clearing the data the progress bar advances before vanishing. In both cases, nothing is actually added and there is no error message of any sort.
ClkwrkDragonfly
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Posts: 5
Joined: Mon Dec 31, 2018 9:16 pm

Post by ClkwrkDragonfly »

Just did today's update. Something in your bug fixes seems to have solved the problem and now all methods of importing data work on my phone. Will test the tablet later tonight.

Now to find out whether the library program I'm volunteering to DM for wants to play 5e (in which case I'll be paying for the additional tools on this version) or Pathfinder (which I already have the paid version of)
ClkwrkDragonfly
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Posts: 5
Joined: Mon Dec 31, 2018 9:16 pm

Post by ClkwrkDragonfly »

Apparently my last post didn't go through. App tested fine on the tablet as well.
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