App crashes on 5s with 10.3.3

[zenabii]

My daughter downloaded the free version on her 5s with 10.3.3, and we bought her the character manager. When she started entering her character, the drop menus showed only barbarian and dragonborn. She couldn't drop the menus, and the lower half of her screen was grey where it should say continue.
Also, when looking up spells, the spells list was empty and the drop menus showed nothing. Same with monsters, classes, items,...everything. You get the picture.

Also crashes periodically. After buying both in app purchases, I use on a 6s plus with 10.3.2 with no problems.

Suggestions?

[Bas van Stein]

Dear zenabii,

This sounds like the database was not correctly installed on your daughters phone.
I suggest to remove the app and re-install the app from the appstore, then check if the spells are there and let me know if that solved the issue.
The in-app purchases will be automatically unlocked upon re-installing so no worries about that.

Hope that helps, if not let me know and I will try to reproduce the issue.