how long do purchases last for?

Give feedback and ideas about the app.
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Captain iiii
New member
Posts: 2
Joined: Sat Jan 13, 2018 12:49 pm

Post by Captain iiii »

I purchased the character manager and DM tools about a year or two ago and just recently the app suddenly says that I need to purchase them to use them. Is there a mistake or was the purchase only good for a certain amount of time?
Bas van Stein
Site Admin
Posts: 615
Joined: Fri May 02, 2014 2:05 pm

Post by Bas van Stein »

Did you perhaps switch account on your device?

The purchases are life-time, in case you have an issue please make sure you install the app with the correct account selected in the Google Playstore.
You can try re-installing the app or just click the locked item and it might unlock by itself.
As a last fix you can send me your purchase receipt and I can provide you a refund, send it to info@vansteinengroentjes.nl
Captain iiii
New member
Posts: 2
Joined: Sat Jan 13, 2018 12:49 pm

Post by Captain iiii »

The uninstall and reinstall fixed it. Thanks bas van stein!
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